SkyHills Residence 1 Handover FAQ
Project Completion & Key Dates
Early handover is scheduled for February 2026, ahead of the contractual delivery date in your SPA.
Not yet. It is currently under process and is expected by February 2026.
You will receive it immediately after the BCC is issued.
This notification activates all next steps:
- Snagging booking
- Statement of Account (SOA)
- Document requirements
- DEWA & Empower activation
- Handover Kit details
Snagging & Inspection
Your notification will include:
- Booking link
- Available time slots
- Step-by-step instructions
- CRM & Handover team contact details
You will have 30 days to book your inspection.
Yes. You may assign a representative using the authorization template provided.
Yes. Third-party snagging companies are allowed.
Typically 60–90 minutes depending on unit size.
Yes, all valid snagging items will be addressed before handover is finalized.
Finance, Payment Dues & Mortgages
Your SOA will be included in the Official Completion Notification.
It will list:
- Remaining payments
- Final settlement amount
- Bank instructions
- Accepted payment methods
Yes. All due amounts must be settled before key collection.
Banks typically require:
- BCC (mandatory)
- Updated SOA
- NOC
- Valuation access
We will support your bank once the BCC is issued.
Yes. Bank transfer instructions will be included in your SOA.
Delays may cause:
- No access for the snagging.
- Move-in delays
- Possible contractual penalties and legal consequences as per SPA
Service charges are invoiced after building completion and registration, not before.
Documents & Authorization
Your Completion Notification will include:
- Required document list
- Passport/ID requirements
- Authorization templates (if appointing a representative)
The actual handover must be completed by the owner personally. If this is not possible, a Power of Attorney (POA) is required, explicitly stating the handover responsibility and clearly specifying the unit details.
No. Full remote completion is possible.
DEWA & Empower
You can activate DEWA once you receive:
- Your unit’s premise number
- The DEWA activation guide
(both provided upon completion)
At the same time as DEWA.
You will receive the required instructions with your notification.
Handover Kit & Keys
You will receive details at completion. It typically includes:
- Access cards
- Unit keys
- Warranty documents
- Appliance manuals
- Emergency contact numbers
- Building guidelines
Two access cards are provided as standard.
You may request additional cards from building management.
Move-In & Building Access
Move-in is possible once:
- Snagging is completed
- All payments are settled
- DEWA is active
- Move-in permit (if required) is approved
- Keys and access cards are collected
Yes. Essential common areas will be fully operational at completion.
Building management will guide you immediately after handover.
Service Charges & Ownership Costs
Based on:
- RERA’s approved service charge model
- Common area operating costs
- Unit size (sq ft)
Service charge invoices will be issued directly through the Mollak system by the appointed Owners’ Association Management Company, following the completion of the building completion formalities.
Yes. Service charges start from the building completion date, regardless of occupancy.
Rentals, Leasing & Property Management
Immediately after handover completion and DEWA activation.
We can recommend trusted property management and leasing partners.
Ejari can be issued after:
- DEWA activation
- Access card issuance
- Full handover
Overseas & Remote Buyers
Key collection & Handover to the owner him self / POA
Yes. All documents will be emailed.
RERA, DLD & Registration
Upon issuance of the payment completion certificate, our registration team will submit your application to Dubai land department.
The registration process is typically completed within five (5) working days
Dubai Land Department no longer issues physical (original) Title Deeds. All Title Deeds are issued in digital format and are legally valid.
Warranty & Post-Handover Support
You will receive:
- Defect reporting email
- Hotline/WhatsApp details
- SLA for rectification
Building Management details will be shared in your Handover Kit.
Contact & Support
Our CRM & Handover Team is here to support you.
Email: support@hredevelopment.com